Rabu, 13 Juli 2011

[V281.Ebook] Ebook Free Service Quality Management in Hospitality, Tourism, and Leisure, by Connie Mok, Beverley Sparks, Jay Kadampully

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Does your staff deliver the highest quality service possible?

Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Competition in these fields will thus be driven by strategies focusing on quality of service to add value, as opposed to product or price differentiation.

Service Quality Management in Hospitality, Tourism, and Leisure highlights concepts and strategies that will improve the delivery of hospitality services, and provides clear and simple explanations of theoretical concepts as well as their practical applications! Practitioners and educators alike will find this book to be invaluable in their businesses and in preparing students for the business world.

This essential book provides you with clear, comprehensive explanations of theoretical concepts and methods that will give you the competitive edge in this fast-changing field. Topics covered include:

  • services management
  • marketing
  • operations management
  • human resources management
  • service quality management
Service Quality Management in Hospitality, Tourism, and Leisure brings together an array of pertinent materials that will measure and enhance customer satisfaction and help you provide superior hospitality services, and groups them in easy-to-use clusters for quick reference.

  • Sales Rank: #1695047 in Books
  • Published on: 2001-01-06
  • Released on: 2001-01-04
  • Original language: English
  • Number of items: 1
  • Dimensions: 8.30" h x .81" w x 6.00" l, 1.20 pounds
  • Binding: Paperback
  • 358 pages

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  • Published on: 1702
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Senin, 11 Juli 2011

[F412.Ebook] Ebook Event-Driven Architecture: How SOA Enables the Real-Time Enterprise, by Hugh Taylor, Angela Yochem, Les Phillips, Frank Martinez

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Event-Driven Architecture: How SOA Enables the Real-Time Enterprise, by Hugh Taylor, Angela Yochem, Les Phillips, Frank Martinez

Improving Business Agility with EDA

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Going beyond SOA, enterprises can gain even greater agility by implementing event-driven architectures (EDAs) that automatically detect and react to significant business events. However, EDA planning and deployment is complex, and even experienced SOA architects and developers need expert guidance. In Event-Driven Architecture, four leading IT innovators present both the theory of EDA and practical, step-by-step guidance to implementing it successfully.

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The authors first establish a thorough and workable definition of EDA and explore how EDA can help solve many of today’s most difficult business and IT challenges. You’ll learn how EDAs work, what they can do today, and what they might be able to do as they mature. You’ll learn how to determine whether an EDA approach makes sense in your environment and how to overcome the difficult interoperability and integration issues associated with successful deployment. Finally, the authors present chapter-length case studies demonstrating how both full and partial EDA implementations can deliver exceptional business value. Coverage includes

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  • How SOA and Web services can power event-driven architectures
  • The role of SOA infrastructure, governance, and security in EDA environments
  • EDA core components: event consumers and producers, message backbones, Web service transport, and more
  • EDA patterns, including simple event processing, event stream processing, and complex event processing
  • Designing flexible stateless events that can respond to unpredictable customers, suppliers, and business partners
  • Addressing technical and business challenges such as project management and communication
  • EDA at work: real-world applications across multiple verticals

�

Hugh Taylor is a social software evangelist for IBM Lotus Software. He coauthored Understanding Enterprise SOA and has written extensively on Web services and SOA. He holds an MBA from Harvard Business School. Angela Yochem is an executive in a multinational technology company and is a recognized thought leader in architecture and large-scale technology management. Les Phillips, VP, enterprise architecture, at SunTrust Banks Inc., is responsible for defining the strategic and business IT foundation for many areas of the enterprise. Frank Martinez, EVP, product strategy, at SOA Software, is a recognized expert on distributed, enterprise application, and infrastructure platforms. He has served as senior operating executive for several venture-backed firms and helped build Intershop Communications into a multibillion-dollar public company.

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Foreword���� xi

Preface���� xii

Introduction����� 1

Event-Driven Architecture: A Working Definition���� 1

The “New” Era of Interoperability Dawns���� 6

The ETA for Your EDA���� 9

Endnotes���� 9

�

PART I THE THEORY OF EDA

Chapter 1 EDA: Opportunities and Obstacles���� 13

The Vortex���� 13

EDA: A Working Systemic Definition���� 14

The (Not So Smooth) Path to EDA���� 24

Defining Interoperability���� 26

Drivers of Interoperability���� 28

Application Integration: A Means to Interoperate���� 29

Interoperation and Business Process Management���� 31

Is There a Diet for All This Spaghetti?����� 35

How Architecture Promotes Integration���� 37

Management and Governance���� 39

Chapter Summary���� 43

Endnote���� 45

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Chapter 2 SOA: The Building Blocks of EDA���� 47

Making You an Offer You Can’t Understand���� 47

SOA: The Big Picture���� 48

Defining Service���� 49

Service-Based Integration���� 50

Web Services���� 51

What Is SOA?����� 59

Loose Coupling in the SOA���� 60

Chapter Summary���� 61

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Chapter 3 Characteristics of EDA���� 63

Firing Up the Corporate Neurons���� 63

Revisiting the Enterprise Nervous System���� 63

The Ideal EDA���� 78

BAM--A Related Concept���� 86

Chapter Summary���� 87

Endnotes���� 89

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Chapter 4 The Potential of EDA���� 91

Introduction���� 91

EDA’s Potential in Enterprise Computing���� 91

EDA and Enterprise Agility���� 100

EDA and Society’s Computing Needs���� 102

EDA and Compliance���� 107

Chapter Summary���� 108

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Chapter 5 The SOA-EDA Connection���� 111

Getting Real���� 111

Event Services���� 112

The Service Network���� 114

Implementing the SOA and Service Network���� 116

How to Design an SOA���� 122

The Real “Bottom Line”����� 134

Chapter Summary���� 137

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PART II EDA IN PRACTICE

Chapter 6 Thinking EDA���� 141

A Novel Mind-Set���� 141

Reducing Central Control���� 142

Thinking about EDA Implementation���� 148

When EDA Is Not the Answer���� 151

An EDA Product Examined���� 153

Chapter Summary���� 157

Endnotes���� 158

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Chapter 7 Case Study: Airline Flight Control���� 159

Learning Objectives���� 160

Business Context: Airline Crunch Time���� 160

The Ideal Airline Flight Control EDA���� 167

What FEDA Might Look Like in Real Life���� 176

Program Success���� 197

Chapter Summary���� 206

Endnotes���� 207

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Chapter 8 Case Study: Anti-Money Laundering���� 209

Learning Objectives���� 210

Cracking a Trillion Dollar, Global Crime Wave���� 210

IT Aspects of Anti-Money Laundering���� 216

EDA as a Weapon in the War on Money Laundering���� 221

Chapter Summary���� 259

Endnotes���� 260

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Chapter 9 Case Study: Event-Driven Productivity Infrastructure���� 261

Learning Objectives���� 262

The Often Inadequate Human Link in the EDA���� 262

Overview of Productivity Infrastructure���� 264

The Potential Benefits of EDA-PI Integration���� 267

ProdCo, an EDA-PI Integration Scenario���� 273

Chapter Summary���� 293

Endnotes���� 294

  • Sales Rank: #1875839 in Books
  • Published on: 2009-02-27
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.00" h x .80" w x 7.00" l, 1.16 pounds
  • Binding: Paperback
  • 272 pages

From the Back Cover
Improving Business Agility with EDA Going beyond SOA, enterprises can gain even greater agility by implementing event-driven architectures (EDAs) that automatically detect and react to significant business events. However, EDA planning and deployment is complex, and even experienced SOA architects and developers need expert guidance. In "Event-Driven Architecture," four leading IT innovators present both the theory of EDA and practical, step-by-step guidance to implementing it successfully. The authors first establish a thorough and workable definition of EDA and explore how EDA can help solve many of today's most difficult business and IT challenges. You'll learn how EDAs work, what they can do today, and what they might be able to do as they mature. You'll learn how to determine whether an EDA approach makes sense in your environment and how to overcome the difficult interoperability and integration issues associated with successful deployment. Finally, the authors present chapter-length case studies demonstrating how both full and partial EDA implementations can deliver exceptional business value. Coverage includes

  • How SOA and Web services can power event-driven architectures
  • The role of SOA infrastructure, governance, and security in EDA environments
  • EDA core components: event consumers and producers, message backbones, Web service transport, and more
  • EDA patterns, including simple event processing, event stream processing, and complex event processing
  • Designing flexible stateless events that can respond to unpredictable customers, suppliers, and business partners
  • Addressing technical and business challenges such as project management and communication
  • EDA at work: real-world applications across multiple verticals
Hugh Taylor is a social software evangelist for IBM Lotus Software. He coauthored "Understanding Enterprise SOA" and has written extensively on Web services and SOA. He holds an MBA from Harvard Business School. Angela Yochem is an executive in a multinational technology company and is a recognized thought leader in architecture and large-scale technology management. Les Phillips, VP, enterprise architecture, at SunTrust Banks Inc., is responsible for defining the strategic and business IT foundation for many areas of the enterprise. Frank Martinez, EVP, product strategy, at SOA Software, is a recognized expert on distributed, enterprise application, and infrastructure platforms. He has served as senior operating executive for several venture-backed firms and helped build Intershop Communications into a multibillion-dollar public company. Foreword xi Preface xii Introduction 1 Event-Driven Architecture: A Working Definition 1 The "New" Era of Interoperability Dawns 6 The ETA for Your EDA 9 Endnotes 9 PART I THE THEORY OF EDA Chapter 1 EDA: Opportunities and Obstacles 13 The Vortex 13 EDA: A Working Systemic Definition 14 The (Not So Smooth) Path to EDA 24 Defining Interoperability 26 Drivers of Interoperability 28 Application Integration: A Means to Interoperate 29 Interoperation and Business Process Management 31 Is There a Diet for All This Spaghetti? 35 How Architecture Promotes Integration 37 Management and Governance 39 Chapter Summary 43 Endnote 45 Chapter 2 SOA: The Building Blocks of EDA 47 Making You an Offer You Can't Understand 47 SOA: The Big Picture 48 Defining Service 49 Service-Based Integration 50 Web Services 51 What Is SOA? 59 Loose Coupling in the SOA 60 Chapter Summary 61 Chapter 3 Characteristics of EDA 63 Firing Up the Corporate Neurons 63 Revisiting the Enterprise Nervous System 63 The Ideal EDA 78 BAM--A Related Concept 86 Chapter Summary 87 Endnotes 89 Chapter 4 The Potential of EDA 91 Introduction 91 EDA's Potential in Enterprise Computing 91 EDA and Enterprise Agility 100 EDA and Society's Computing Needs 102 EDA and Compliance 107 Chapter Summary 108 Chapter 5 The SOA-EDA Connection 111 Getting Real 111 Event Services 112 The Service Network 114 Implementing the SOA and Service Network 116 How to Design an SOA 122 The Real "Bottom Line" 134 Chapter Summary 137 PART II EDA IN PRACTICE Chapter 6 Thinking EDA 141 A Novel Mind-Set 141 Reducing Central Control 142 Thinking about EDA Implementation 148 When EDA Is Not the Answer 151 An EDA Product Examined 153 Chapter Summary 157 Endnotes 158 Chapter 7 Case Study: Airline Flight Control 159 Learning Objectives 160 Business Context: Airline Crunch Time 160 The Ideal Airline Flight Control EDA 167 What FEDA Might Look Like in Real Life 176 Program Success 197 Chapter Summary 206 Endnotes 207 Chapter 8 Case Study: Anti-Money Laundering 209 Learning Objectives 210 Cracking a Trillion Dollar, Global Crime Wave 210 IT Aspects of Anti-Money Laundering 216 EDA as a Weapon in the War on Money Laundering 221 Chapter Summary 259 Endnotes 260 Chapter 9 Case Study: Event-Driven Productivity Infrastructure 261 Learning Objectives 262 The Often Inadequate Human Link in the EDA 262 Overview of Productivity Infrastructure 264 The Potential Benefits of EDA-PI Integration 267 ProdCo, an EDA-PI Integration Scenario 273 Chapter Summary 293 Endnotes 294

About the Author

Hugh Taylor is a social software evangelist for IBM Lotus Software. Previously, he worked at SOA Software and Microsoft. He is the author of The Joy of SOX: Why Sarbanes Oxley and Service-Oriented Architecture May Be the Best Thing That Ever Happened to You and coauthor of Understanding Enterprise SOA. He is a lecturer at UC Berkeley’s School of Information and a frequent presenter at technology industry conferences. Hugh earned his BA and MBA from Harvard College.

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Angela Yochem is an executive in a multinational technology company and is a thought leader in architecture practices and large-scale technology management. Angela has held senior leadership roles in Fortune 50 companies where she drove technology transformation based on business objectives. Prior to her executive roles, Angela specialized in design and delivery of large-scale distributed systems and solutions to complex integration and convergence challenges. She has extensive B2B and B2C commerce implementation experience, with a foundation in systems design and network design and management of multicampus networks. Angela is the author of J2EE and WebLogic Server, 2 nd Edition and is an IASA Fellow and an US Patent holder. Angela serves on executive boards and is a regular speaker at events and forums in the United States and abroad.

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Les Phillips is a VP of enterprise architecture at SunTrust Banks Inc. Leveraging more than 15 years of industry experience, Les lays out the strategic and business foundation for many enterprise areas. Throughout his career Les has applied smart strategies and inventive ideas on pressing business objectives in fields such as supply chain, telecommunications, banking, retail, and education. He’s passionate when discussing his business transformation experience. Focusing on enterprise concerns and event-driven analytics, Les inspires and effectively helps businesses transform their DNA to achieve their market potential and performance goals. A longtime cyberspace veteran, Les specializes in system integration. He has enabled numerous Fortune 500 businesses to expand their awareness by integrating their systems with the outside world. On these engagements, he led many initiatives to maximize current IT investments by exposing their inherent strengths as business services. Les combines his skills with a twist of logic and a dash of creativity to form mouthwatering architectural cocktails.

�

Frank Martinez is a recognized expert in the area of distributed, enterprise application, and infrastructure platforms. Mr. Martinez is focused on driving development of scalable service-oriented infrastructure software that integrates business processes and information enterprisewide. Mr. Martinez’s reputation as a technological visionary is demonstrated by his record of bringing innovative and commercially successful software solutions to market. He has had operating roles as a senior executive of several VC-backed firms and was instrumental in building Intershop Communications into a multibillion dollar public company in less than three years. Mr. Martinez was recently named an InfoWorld Innovator by InfoWorld magazine and has also been named one of 25 leading IT innovators by CRN.

Excerpt. � Reprinted by permission. All rights reserved.
Preface Preface About This Book

As professionals in the enterprise architecture field, we have observed the recent and spectacular rise of the concept of Service-Oriented Architecture (SOA) with excitement tempered by concern. The new standards-based architectural paradigm promises great advances in interoperability amongst previously incompatible software applications. In turn, it has the potential to deliver gains in agility and IT cost control. Perhaps most exciting, though, is the potential for SOA to make possible the realization of Event-Driven Architecture (EDA), an approach to enterprise architecture that yields a high level of agility by increasing systems’ awareness and intelligent responses to relevant events.

At the same time, it became clear to us that the steps required to design and deploy an EDA, or an SOA, its master set of architectural characteristics, were far from obvious. Even going beyond the fact that the technology and standards are immature and thus challenging, the practice of , uniting software with an overarching standards-based approach that extends outside the enterprise is a new field, lacking in many of the guiding principles of infrastructure, governance, and best practices that hold together most traditional forms of architecture and development.

For better or worse, some software vendors are now bringing what they call EDA suites to market. However, the commercial offerings in EDA tend to be quite narrowly defined and vendor-centric. As such, they are inadequate on their own to offer much in the way of instruction on the overall best practices required for EDA.

We perceive a need amongst architects for a book that combines both the theory of EDA - the grand vision that lead to its formation and the essential nature of the paradigm – with a practical look at building an EDA over an SOA implementation in the real world. This book is neither all theory nor all practice. It is a blend, with the idea that true success with EDA depends on a good understanding of both aspects of the paradigm.

To understand how this book is set up and what it contains, we thought it would make sense first to take a quick look at the definition, history, and context of EDA and SOA. These two related architectural styles are not as new as they seem, though recent developments in standards have lead to breakthroughs in their potential realization.

Inside This Book: The Path to EDA

Even for a lot of experienced architects and developers, the implicit connection between EDA and SOA has not been intuitively obvious. A lot of IT pros react to SOA with a sentiment akin to, “That’s really cool. Now what?” These questions are completely legitimate. Imagine someone handing you a violin and declaring, “Oh, good, now I get to hear Mozart.” That person is making several assumptions, including that you know what the violin is, how to play it and how to play Mozart in particular. In many IT situations, it is not always evident how loose coupling and a service-orientation will take you to an EDA. If your boss drops a VisualStudio.Net pack on your desk and says, “Now you will deliver an EDA,” you may not necessarily know how to get from here to there. That is purpose of this book.

Much of this book is dedicated to helping you understand where the rubber meets the road in turning the vision of EDA into a reality. In so doing, we will delve into detail on the subject of SOA, providing the essential building blocks of the most versatile and effective EDAs. We will address one of the great unanswered questions posed in the wake of SOA’s high profile arrival on the IT scene: How do you actually get to the achievement of business goals that EDA enables using the actual technologies that comprise SOA? The leap from Web services and SOA to the fulfillment of EDA, and its attendant agility and IT cost savings requires some serious discipline.

Part I – The Theory of EDA

This book consists of two parts. Part I, The Theory of EDA, covers the theoretical aspects of EDA. The path to EDA, which we will guide you through in this book, starts with an understanding of what EDA is. Part I begins with a thorough theoretical definition of EDA. We will cover the core components of EDA, such as event consumers and producers, message backbones, web service transport and so on. We will also describe the basic patterns of EDA, including Simple Event Processing, Event Stream Processing, and Complex Event Processing.

From this definition, we will then explore the current context of EDA, which is the jungle of interoperability challenges that we all face in large enterprises. Having thus set up the situation that we face: we want EDA (or at least, we should consider it), we see how difficult it can be to attain. Enter SOA, and its open interoperability, which paves the way for the realization of EDA.

In addition to defining EDA, we will explore the SOA-EDA connection in depth. In our view, any serious attempt to develop an EDA today will rely on the use of SOA technology as they are emerging in the marketplace. The EDA of tomorrow will run on Web Services and Enterprise Service Buses. The EDA components – the event producers, consumers, and processors, will all be Web Services. We will flesh out this vision of EDA.

The conclusion of Part I will consist of examples of EDAs and how they might function. We will explore examples of how businesses and other organizations might ideally use EDA to further their objectives. This set of examples will provide a transition to Part II of the book, which moves you into the reality of EDA and how it might be approached in an actual enterprise setting.

Part II – EDA in Practice

Part II begins with Chapter 6, Thinking EDA. This chapter explores ways to identify the ideal use of an EDA, or a partial EDA in realizing a set of business objectives. Chapters 7 and beyond present a set of case studies of EDA. Some of these case studies are based on real companies. Others are partially hypothetical, but based on real life experiences we have had in the world of enterprise architecture.

In each case study, we will describe the organizations involved as well as the technological and business challenges and objectives that they have. We will look at the ways in which the business and technological situation would either benefit from an EDA approach. We will look at how the practical issues that arise in its design and implementation. Our goal is to include, where relevant, some organization and non IT issues, such as project management and communication. Of course, we will get into depth on the technologies required to birth the EDA.

Throughout the case studies, we will look at a number of related topics in the field of enterprise architecture that have relevance for learning about EDA. These include SOA infrastructure, governance, and security. Wherever possible, we will try to point out business issues that are relevant, but perhaps not apparent to the technology reader, as well as technology issues that may not be noticed by the business reader.

One of our other goals is to instill in you a good sense of when to use an EDA approach and when not to, for the paradigm is not a panacea for all IT and business problems. This issue reminds of the story of a man who once approached a famous surgeon and said, “You make more money in a week than I make in a year. I don’t think it’s fair. Is what you do so special?” The surgeon replied, “Surgery itself isn’t that complicated. I could probably teach you to do it in a few weeks. What takes the training and skill is knowing when not to operate, and what to do when something goes wrong. Learning those two things can take years.”

So it is with EDA. Developing a Web service is not hard for an experienced developer. Knowing how to use the functions of an SOA to create an EDA, though, is another matter. And, like the surgeon, you would be well served by understanding when to use and not use the EDA approach. If you take away nothing else from this book, consider that there are many cases where an EDA is not the optimal solution to a business issue.

Who Should Read This Book, and How They Should Read it

If you’re holding this book in your hand, you are probably involved with information technology. If you are not in technology, we really admire your desire to be a broadly informed citizen. We have written this book in fairly deep, but not excessively detailed technical language.

This is not a book that is awash in code or extensive jargon. We have made the choice to skip the deep, deep techie language because of the likely blend of readers that we expect to find the subject of EDA of interest to their work. EDA itself is an area that is inherently interdisciplinary. EDA naturally throws together developers, line of business people, IT managers, security specialists, architects, and network operations people. There is probably a whole EDA book for each of those disciplines. Luckily for us, someone else will write them. We wanted to present the topic in a unified approach that a multiplicity of readers could absorb.

Our other guess is that you probably work at a large organization, or with an entity that interfaces with large organizations. Whether you work at a corporation, public sector organization, or educational institution, the issues for EDA are the same. We come from the corporate world, so we have a tendency to talk about “business value” a lot. If you can’t relate to this, we are sorry, but for stylistic reasons we need to use just one measure of efficiency, and in our world, that measure is usually dollars. So, when we talk about “business value”, we mean the economy of effort required to produce a result. It’s a concept that can translate into any organizational agenda.


� Copyright Pearson Education. All rights reserved.

Most helpful customer reviews

22 of 26 people found the following review helpful.
Vacuous Evangelism
By Dennis L. Hughes
I had hoped that this book would help me bridge the communications gap between event-driven systems architects like myself and architects that are primarily used to SOA. I also hoped it would help me to work with the our existing SOA infrastructure to realize the benefits of EDA on a wider enterprise level. My hopes were dashed.

The authors fail to inform us how SOA "enables" the "real-time enterprise". In fact they admit that SOA is not the best way to implement event-driven architectures. Worse, they fail to inform us how EDA can even be implemented on a SOA infrastructure.

The real thesis is that EDA is a valuable and overlooked architectural element. It has been overlooked due to the late emphasis on SOA with it's request-reply model. The authors note that many companies probably already have a SOA in place and promise to inform us how we can implement EDA on top of that. But they don't even try to do this.

The most promising chapter in this regard seems to be "The SOA-EDA Connection". But rather than connect anything the author's present yet another mostly evangelistic overview of EDA in the very beginning. It is noted that "Although simple in concept, the realities of bending the raw Simple Object Access Protocol (SOAP) Web services into a functioning EDA are quite challenging and complex". But no real information is given about how to solve this problem. The authors spend the rest of the chapter discussing how one should design and implement SOA; No mention of EDA or how one is to implement it using an existing SOA infrastructure.

3 of 3 people found the following review helpful.
Good introduction, but skimps on the implementation choices
By Chad Wilson
I came to this book with a background in SoA principles, real-life experience implementing dozens of web services over HTTP in Java (some lightweight, some using full object models in SOAP, some in SOAP with XML CLOBs, some REST-like) and I was looking for a practical survey of how to go about converting your developer's mindset of a typical Web Services/SoA setup into one that supports real EDA, and provides the flexibility required - that I've always noted has been lacking from the designs I have previously implemented. I don't really feel like I got this from this book. I felt like it too quickly eschewed commentary on the specific difficulties in implementing web services like the ones described, instead asserting that merely thinking in an EDA mindset (storing as much state in the message as possible, use pub-sub etc) was enough to ensure the long-term *ilities of your architecture, without really /demonstrating/ how this worked in practice. For example, I didn't really feel like the book covered principles of how to design your SOAP (or other) schemas in such a way to allow your event state models to change over time, whether to publish different "versions" of an event type to different messaging endpoints, how to handle events which can only be handled by one instance of a service (but need to have redundancy and load balancing) -- or other approaches to managing change in your event producers and consumers. I also felt like it accepted UDDI as the solution to service location without criticism; I'd at least expect some commentary on drawbacks or alternatives.

Many such practical concerns when choosing frameworks and the practical concerns with designing such systems seem to have been left as "implementation detail" despite the heavy focus on Governance in later sections making quite a lot of noise about the importance of standardisation and policy. What about the theory and best practice that should go into designing these policies?

Perhaps I was expecting too much from a relatively short book; I just felt that to separate itself from the many SoA books on the market required more detailed analysis (and I mean getting closer to implementation) of the best practice and implementation considerations (i.e. expanded "EDA core components" and "EDA patterns" sections.)

On the plus side, the book is written well, in a good style and generally makes good use of diagrams when necessary, and it's a good overview of the subject area. I found it enjoyable to read. I also agree with many of its conclusions, just was looking for more discussion of ways around the drawbacks to implementing EDA -- other than "make sure you have stakeholder buy in", as in the later sections. Given the "level" of roles the writers are in, perhaps I was expecting the wrong thing from this book in wanting more of a bridge to implementation by developers.

3 of 3 people found the following review helpful.
SOA paradigm shift well explained...
By Maxim Poliashenko
This book caught my interest as I have often heard EDA term before and was very much intrigued by it. Just like an advent of event driven programming brought a landslide change in the level of flexibility and interactivity in desktop applications in 90s, this new architecture style promises the same for large scale enterprise systems. Yet, I had lots of questions as to practical challenges and paradigm shifts which such approach may require. This book not only clarified my question and doubts about feasibility of EDA at the enterprise level, it has lead me to discover many other interesting applications of this paradigm that now I am aspiring to try in my practice.
I would highly recommend this book to those who are looking to take their SOA architecture to the next level.

See all 9 customer reviews...

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Rabu, 06 Juli 2011

[K244.Ebook] PDF Ebook Why Me?, by T. Renee Fike

PDF Ebook Why Me?, by T. Renee Fike

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Why Me?, by T. Renee Fike

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Why Me?, by T. Renee Fike

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Why Me?, By T. Renee Fike. Adjustment your behavior to put up or lose the time to just talk with your pals. It is done by your everyday, don't you really feel tired? Now, we will reveal you the new habit that, in fact it's a very old practice to do that can make your life a lot more qualified. When feeling bored of always chatting with your pals all leisure time, you could locate the book qualify Why Me?, By T. Renee Fike then read it.

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Why Me?, by T. Renee Fike

Jordyn Stevens, an independent woman, has managed to keep her head down and get through high school. She’s seen the good and ugly in people and prefers to rely only on herself. Hoping that college will be different, she opens up to her roommate Candace and her best friend, Chase. Being in the wrong place at the wrong time, Jordyn finds herself in the crosshairs of someone who would rather make her life a living hell.

Wanting to help and protect Jordyn, Candace enlists the help of her sexy football star brother Avery, who is also one to keep people at bay. Brought together by a common bond, neither expects to develop feelings for one another. However, a simple friendship doesn’t work out as planned. When tragedy strikes and miscommunication occurs, Jordyn and Avery are lead down a dark and dreary path that she is all too familiar with.

Will Avery be able to make her see that things aren’t always what they seem?

Will Jordyn be able to survive or will her WHY ME mentality destroy her?

  • Sales Rank: #143421 in eBooks
  • Published on: 2015-01-20
  • Released on: 2015-01-20
  • Format: Kindle eBook

Most helpful customer reviews

3 of 3 people found the following review helpful.
Emotional Ride While Reading This Book
By Pearls and Peacocks
I just finished Why Me, and I have mixed feelings about it. It was a very emotional read, one I’m not used to reading, and I don’t know if I liked that or not. I usually like feel good reads, and while this book eventually does a have a happily ever after ending, it’s the ride to the end that makes you feel so much. Makes you empathetic, hopeful, annoyed, sad, and terrified. It’s definitely an emotional rollercoaster well written T. Renee Fike.
Jordyn: The main character was extremely broken and needed more than a loving boyfriend, her best-friends, and Nana to cope with her issues. Her reluctance to accept good things happening to her and quickness to revert back to old habits irritated the mess out of me. I can’t quite figure out if I liked her or not. Either way, I was rooting for her.
Avery: Jordyn’s boyfriend had the patience of a saint. Initially, I didn’t like him, but he eventually won me over.
Candace: Jordyn’s roommate was the worst friend ever. She was so immature. I didn’t like her, and no matter what her intentions were, I think she sucked as a friend.
Chase: Jordyn’s best friend, and the best person ever. He’s a true friend, and because of his adorable personality, he was my favorite minor character in this book.
Ryder: What a freaking douche! He was the worst. A well written bad guy. He will creep you out just like me.
Time it took to read this: 2.5 days
My ratings: 4 stars (It took me awhile to come up with how I would rate this book. I couldn’t decide. I didn’t hate this book nor did I love it. It was better than 3 stars but not quite 5. It was too emotional for me. )
This was not your typical story about a girl meeting a boy and falling in love. This story had so much more, so much more depth than your typical love story. It’s a heart-wrenching read about young adults finding out who they are and finding love in the process, and if that’s for you, then this book is for you.

5 of 6 people found the following review helpful.
Jordyn and Avery
By Jennifer R. Shiels
This was a really great book and I'm on the fence if I want to rate it 4 or 5 stars, so maybe I'll just rate it 4.5. Jordyn Stevens is 18 years old and she is somewhat damaged and a little broken. She has been through some really terrible things in her 18 years. When she was 3 years old, her parents decided they didn't want her and they left her with her Nana permanently. At the age of 14, she met an older guy that she was interested in and she slept with him. She found out later that it was a bet and he didn't care about her. To top it off, she told her best friend about it who used the information against her to turn everyone else against her. She was bullied and crucified as a slut or whore and other crude words. She now wears mostly all black (she occasionally wears white or grey) and tries to hide in the background. The one thing she has always had was her Nana's love and attention. Her grandmother has always been there for her and she hasn't ever felt like she wasn't loved enough from her. Going to college an hour and a half away, Jordyn hopes that things will be different for her there and she can start over. Her first day there, she meets Chase and her roommate Candace. Chase is great, he's gay and he makes an amazing person and friend. He is always there for Jordyn and shows the type of strength he has. Her roommate Candace came to school in South Carolina from Nebraska to be closer to her brother. When they were growing up they were much closer and supportive of one another. Candace has done some things to mess up her relationship with Avery. She annoys him very much and has caused him some heavy grief but he still cares about her. Avery is a star football player at their college and has a great deal of talent. He's gorgeous, popular, and people either want to be with him, be friends with him, or be him.

Jordyn and Avery meet under very bad circumstances. She accidentally runs into him on the first day of their class they share and he treats her horribly. On top of that, his friends who are mostly part of the football team, start treating her and Chase awfully. One of the guys in the group, Ryder, makes it his own mission to make her pay and tries to do everything he can to demean her.

I like Jordyn as a character. I don't agree with how she deals with things and some of the decisions she makes but overall she's a good and decent individual. She second guesses Avery's feelings all the time and cannot understand why he would want to be with her when there are tons of women that would love to be with him. She's had to deal with so many things in her young life and it has caused her to not believe that she can be loved or be in a lasting relationship. She needs to learn to communicate and not bottle things up so much that are bothering her.

Avery comes across as a jerk in the beginning of this story. If he comes across people that aren't his friend or someone he knows, he treats them terribly. But when you get to know him better or when he's willing to open up to someone, he can be a really great guy. He's caring, sweet, and takes up for others.

Definitely worth reading.

1 of 1 people found the following review helpful.
Feel Good Story of the year
By T. A. Miller
"Why Me" took me approximately 5 hours to read this 370+ page book I thought it was an extremely well written book on several subject matters that are often over looked or ignored and I feel it was well handled. Kudos T. Renee Fike!! Women like Jordyn Stevens are intermingled everywhere among us, we just don't realize it. "Why Me" also showed with the right support system ANYTHING can be over come and in order to find that support you only have to look around (not thru) the people right around you. Definitely a feel good story for anyone that has ever been touched by bullying, rape, or self mutilation. "Why Me" showed me there is always someone there for you even in what may seem like your darkest hour.

See all 26 customer reviews...

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[O148.Ebook] PDF Ebook Cain - Sins Of The Father, by Elias Raven

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Cain - Sins Of The Father, by Elias Raven

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Cain - Sins Of The Father, by Elias Raven

The Cain family has many secrets. The only son Elias, an alpha male and former rock star, has the “look” with a set of eyes and smile that will drop a girl’s panties at 10 yards. He is the heir apparent to the wealthiest family in the world and it’s now time for the transition of power. But some things never go as planned - especially for this family.

When Elias' one true love Genevieve returns to his life, they start on a journey to unravel the twisted knot that has been laid before them. They enter the serpentine labyrinth of deceit and despair. Two worlds will collide and meet in the middle. Two men will vie for the love of one woman and to the victor will go her soul. There is no second place, and the very gates of heaven and hell will shake as these two gear up for the ultimate confrontation.

The distant past and the modern world will collide on a rocket ride of twisting emotions and imagery. Every story has a beginning, buckle up for this one.

  • Sales Rank: #123227 in eBooks
  • Published on: 2015-11-08
  • Released on: 2015-11-08
  • Format: Kindle eBook

Most helpful customer reviews

6 of 6 people found the following review helpful.
Can't Get Enough
By Lola
I was given this book in an exchange for an honest review.

I was intrigued by the story from the very onset. Mr. Raven created not only a book that was unique to the erotica world of late, but a marketing strategy that combines multiple mediums and multiple authors. His example is one to be modeled, and something every Indy author should consider in my opinion. We need to build each other up as artists and build a community, not just a pool of erotica writers. That being said, I think it's clear that Mr. Raven's approach captured my heart and soul right away. He gave me imagery not only in his words, but also in the way of film, music and visual art. This helped me to connect to the story on a deeper level, and had me seeking out poems that I had not read prior to reading the excerpts that he often used to begin each chapter.
The main character in the book is a man of great privilege and great expectation. He has the chance to rekindle a relationship with his love that got away, but dark forces had other plans. Sounds familiar right. I thought the same thing when I began the book, and just begged not to be disappointed. Well, he delivered, because not only was I not disappointed, I was incredibly surprised. The forces working against Elias and Genevieve are not your ordinary dark forces, and no, they're not vampires. It's not that book. The characters were well developed, but there wasn't one character in particular that I found myself connected with. I was neither rooting for or against them as a couple, but rather, I was rooting for good over evil, and in other times, evil over good. It's not the characters that had me longing for more, it was the story. The wonder of where this story will go next, because it's rooted with history and religion, but not in an overly "Churchy" way. It had me aching for more. My thoughts when it was over, were, "No! I'm not ready, I want more!" And I got more. I got two excerpts from fellow Indy writers, and I was pleasantly surprised. While I was lost in the story, I forgot the very thing that drew me to Mr. Raven in the first place. His unique approach and his sense of community; writers supporting writers. I will forever follow the works of Mr Elias Raven for his fresh approach to story telling and to see his writing evolve. Cain, Sins of the Father, was a great first novel and I'm so honored that I was asked to read and review. I do encourage you to check this one out. You won't be disappointed.

4 of 4 people found the following review helpful.
Just WOW (my thought when I finished this book)
By Barbara
I am not exactly sure what I was expecting when I bought this book. By title I wasn't sure if it was going to lean more towards the Bible story of Cain or something completely different. My friends were discussing how good it was but were giving me little details (I now know why). As I started reading the book, I soon learned I was reading a wonderful story with references to the Bible Story. The story took a bit of time to develop for me but once it did, I was captivated to the point I read into the wee hours of the morning and wouldn't of stopped when; I did except I had to get a little sleep before work.

I don't do spoilers and even sitting to write this review I have stopped and started several times because everything I want to say gives away more than I think is fair to a new reader. So I will say this book does have a good love story to it; both the love of family and that of a man and his lady. The book is a suspenseful thrilling tale as well. You follow the main character, Elias Cain, as he learns not only his families epic secrets but the dark well kept secret that will threaten everything Elias believed to be it the truth. Elias comes to terms with his family duty while trying to keep his family and lady safe. Again that is putting it very mildly but without spoiling this truly magnificent thrilling tale, it's aptly put.

If I had to give one complaint it would be that it ended in a cliffhanger. I do HATE cliffhangers. However, this is one book when it ended, while I wanted to cuss the author for leaving me hanging, I understood his reason for doing so. Lucky for readers, Book 2 is due out soon. If you like suspense and thrilling storylines, this is the book for your. Well Done Mr. Raven and may I add my hat is off to you for an awesome 1st time book.

3 of 3 people found the following review helpful.
What an amazing book!!!
By Peach.Sangria
To be honest, I was a little skeptical about this book, since I have only read romance and erotica, and this book is a thriller.
I purchased this book after reading and thoroughly enjoying this author's poetry book, The Painted Shadows and quite frankly the wonderful cover pulled me in as well. The author's poems are so captivating that I decided to give Cain a chance, and let me tell you, ONE OF THE BEST DECICIONS I HAVE EVER MADE!!!!

How to start this review without any spoilers? Tough! ...
....Let me just say WOW!!! This book is A-mazing!!
What I love most about Cain is that you get to experience everything, all at once from suspense, mystery, love, hate, secrets, envy, rivalry, lies, second chances, love making, affection, family values, sadness, betrayal, revelations and truths. All these emotions collected together, portrayed exquisitely in a piece of art, that is this book, taking you for a journey, transporting you back to the bible times and then fast forwarding you back to the present. The love scenes between Elias and G are very passionate and loving, leaving you reading with only one hand. (Winks)

The author rewards you with literature passages and beautiful illustrations (perfectly chosen, I must add) introducing each chapter in this book, making them more exciting. The author also integrates a fusion of the traditional Cain story and his own version, a phenomenal remix, blowing your mind away and leaving you wanting more and more from Elias and G, Qaylin and the whole Cain empire.

I can't wait to follow up this story with book number two and see how each of the characters develop further, deeper.
I'm ready for this author to take me for a thrilling journey once again.

I will most definitely buy more books from Elias Raven!

I strongly recommend this book!!!

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Senin, 04 Juli 2011

[F168.Ebook] Free PDF Sex Poems For Virgins, by Donald Wells

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Sex Poems For Virgins, by Donald Wells

Sex Poems For Virgins, by Donald Wells



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Sex Poems For Virgins, by Donald Wells

From YEAR ZERO PUBLISHING SEX POEMS FOR VIRGINS is a collection of poems written by Donald Wells in rhyme. They are sometimes humorous, often unique and frequently thought provoking.

  • Sales Rank: #7362618 in Books
  • Published on: 2011-01-15
  • Original language: English
  • Number of items: 1
  • Dimensions: 8.00" h x .31" w x 5.00" l, .42 pounds
  • Binding: Paperback
  • 124 pages
Features
  • ISBN13: 9780982007815
  • Condition: USED - Very Good
  • Notes: 100% Satisfaction Guarantee. Tracking provided on most orders. Buy with Confidence! Millions of books sold!

Most helpful customer reviews

0 of 0 people found the following review helpful.
Capture's so bravely the human quest- for the meaning of life.
By Jacqueline Howett
Donald Wells', whimsical tone in these varied works, titled; `Sex Poems For Virgins' was a refreshing read that kept me hooked. I felt like a spectator on a soul journey throughout the different stages of a man's life.

I enjoyed his unique style. He questions existence with such raw emotion in the simple pleasures of life, from adolescence and beyond. It's not all light-hearted and whimsical, as you read toward the end segments of the book. His writings change some-what, and become more metaphysical in style. The latter years of growth, bring a deeper search of the self with how people change on the subject of sex, love, life, death, having, loosing, confusion; as well as all the natural ailments that can happen to a man in a course of a life. However, it left me feeling encouraged all the same, by the essence of love. This is a man who bares a beautiful soul, I felt I could relate with.

Also, the segments on marriage are to be envied. I felt I had come to know the author better, in the way he'd managed to capture so bravely the human quest for the meaning of life. There are many passages and segments in this book I feel I will want to keep close, re-read, and reflect upon. I look forward to reading more from this author and highly recommend this read. Don't let the title fool you. By the end of the read, you might understand why he chose it.

Sex Poems For Virgins

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[R970.Ebook] PDF Ebook The Physics of Semiconductors: With Applications to Optoelectronic Devices, by Kevin F. Brennan

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The Physics of Semiconductors: With Applications to Optoelectronic Devices, by Kevin F. Brennan

Modern fabrication techniques have made it possible to produce semiconductor devices whose dimensions are so small that quantum mechanical effects dominate their behavior. This book describes the key elements of quantum mechanics, statistical mechanics, and solid-state physics that are necessary in understanding these modern semiconductor devices. The author begins with a review of elementary quantum mechanics, and then describes more advanced topics, such as multiple quantum wells. He then disusses equilibrium and nonequilibrium statistical mechanics. Following this introduction, he provides a thorough treatment of solid-state physics, covering electron motion in periodic potentials, electron-phonon interaction, and recombination processes. The final four chapters deal exclusively with real devices, such as semiconductor lasers, photodiodes, flat panel displays, and MOSFETs. The book contains many homework exercises and is suitable as a textbook for electrical engineering, materials science, or physics students taking courses in solid-state device physics. It will also be a valuable reference for practicing engineers in optoelectronics and related areas.

  • Published on: 2012-06-05
  • Platform: No Operating System
  • Number of items: 1
  • Binding: Printed Access Code

Review
"...a valuable and useful textbook on the physics of semiconductors and semiconductor devices...written professionally in a very competent and clear way. All problems are discussed correctly and presented in an interesting and comprehensive manner..this book will be recognized as a good contribution to the literature of modern semiconductor physics books." European Journal of Physics

About the Author
KEVIN F. BRENNAN, PhD, is Byer's Professor of Electrical and Computer Engineering and APRIL S. BROWN, PhD, is Professor of Electrical and Computer Engineering in the School of Electrical and Computer Engineering at the Georgia Institute of Technology in Atlanta, Georgia.

Most helpful customer reviews

2 of 2 people found the following review helpful.
very readable text as well as a reference book
By Farseem Mohammedy
this is a very readable book on semiconductor devices that operate on quantum principles. the book starts with Schrodinger's equations, discusses in detail the different perspectives of the particle in a box problem, then gradually develops to other theories, for example the Boltzmann transport equations. other processes (impact ionization) are also covered in detail. ofcourse optical processes are not discussed as this is only a device-level book. suitable for electrical engineers to learn the basic underlying concepts that dominate the present day state-of-the-art devices.

0 of 0 people found the following review helpful.
The book is good.
By Aasrith Ganti
Starting with basics and going into detail about the concepts of semiconductor physics this book is really good for all device engineers.

0 of 1 people found the following review helpful.
very good introduction to the field of quantum devices
By Farseem Mohammedy
often do i refer to this book regarding any conceptual clarification on quantum phenomena. people who do research in this field may find this book as a good reference. it is written more for the electrical engineers who like to delve more into the quantum realities. provides a very good introduction to the quantum theories that one needs to know to study different state-of-the art devices. although not that much details is covered on the devices but it creates the much needed background on theory. it starts from Schrodinger equations and then gradually builds the other related concepts. for example detail discussion is given on Boltzmann transport equations. its an easy reading.

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